Focuses on improving customer satisfaction and loyalty through better user experience and engagement.
UX audit and recommendations, redesign of key pages for better user flow,
implementation of UX best practices,
setup of customer service tools (chatbots, live chat),
training for customer service teams,
customer feedback and review management systems,
design and implementation of customer loyalty programs,
integration with existing e-commerce platforms,
marketing strategies for loyalty program promotion,
monthly UX performance reports,
bi-weekly customer experience strategy sessions (3 hours),
email and phone support.
Customer Experience Enhancement Package
$4,500.00
UX design, customer service tools, loyalty program setup, monthly UX reports.
